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2011 is all about rewarding customers

December 8, 2010  By Carly Weeks The Globe and Mail


Dec. 8, 2010 – A new report published Monday by trendwatching.com, a
firm that tracks consumer trends, is predicting the top trend for 2011
is for companies to offer "random acts of kindness" to consumers. The
Globe and Mail reports. | READ MORE


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