Groupon launches Scheduler for small businessesMarch 22, 2012 Written by Canadian Garden Centre & Nursery
Mar. 22, 2012, Toronto — Groupon has launched a free beta version of Groupon Scheduler, an online booking and staffing management tool, for small businesses in Canada.
Scheduler is an intuitive and complete free product that represents the latest addition to Groupon’s extensive suite of merchant marketing tools, designed to help business owners acquire more customers and run their businesses more successfully.
Scheduler provides merchants with a convenient way to accept online bookings 24/7 and seamlessly integrates into the Groupon deals process. Once a Groupon has been purchased, a customer can schedule an appointment in just seconds through their account on Groupon.com. Merchants can also add a “book now” button to their website and use Scheduler to manage online booking for all of their services—not just those offered through Groupon.
“Effectively managing appointments and staffing schedules is critical for small businesses, but it takes a tremendous amount of time and energy,” said David Katz, general manager with Groupon Scheduler. “Scheduler streamlines these time-consuming tasks and lets business owners dedicate more time to what matters most—developing a thriving business.”
Groupon Scheduler works for a wide range of appointment-based businesses especially spas, salons, services and businesses offering classes or scheduled activities. Merchants can customize almost every aspect of Scheduler, including business hours, locations, services offered and appointment confirmations. Scheduler sends consumers immediate booking confirmations, as well as automated email reminders up to 72 hours before scheduled appointments, which helps reduce late arrivals, no-shows and cancellations.
In addition, Scheduler provides merchants with a client list and business dashboard showing real-time numbers of total appointments, new customers and percentage of bookable time filled. Scheduler also gives merchants the ability to easily track Groupon redemptions.
“We began using Groupon Scheduler in February and it has been a great tool to help manage customer appointments and employee schedules,” said Jane Kane, Loving Lotus Center & Spa in Coral Gables, Fla. “It was extremely easy to implement and Groupon Scheduler has helped reduce the amount of time I spend on administrative tasks, giving me more time to do what I enjoy most—work with my clients.”
The product is based on technology obtained through Groupon’s September 2011 acquisition of Vancouver's OpenCal company.
Businesses can access the free beta version of Groupon Scheduler by visiting www.groupon.com/scheduler.
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