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Groupon launches Scheduler for small businesses


March 22, 2012
By Canadian Garden Centre & Nursery

Mar. 22, 2012, Toronto — Groupon has launched a free beta version of
Groupon Scheduler, an online booking and staffing management tool, for
small businesses in Canada.

Scheduler is an intuitive and complete free product that represents the
latest addition to Groupon’s extensive suite of merchant marketing
tools, designed to help business owners acquire more customers and run
their businesses more successfully.

Scheduler provides merchants with a convenient way to accept online
bookings 24/7 and seamlessly integrates into the Groupon deals process.
Once a Groupon has been purchased, a customer can schedule an
appointment in just seconds through their account on Groupon.com.
Merchants can also add a “book now” button to their website and use
Scheduler to manage online booking for all of their services—not just
those offered through Groupon.

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“Effectively managing appointments and staffing schedules is critical
for small businesses, but it takes a tremendous amount of time and
energy,” said David Katz, general manager with Groupon Scheduler.
“Scheduler streamlines these time-consuming tasks and lets business
owners dedicate more time to what matters most—developing a thriving
business.”

Groupon Scheduler works for a wide range of appointment-based businesses
especially spas, salons, services and businesses offering classes or
scheduled activities. Merchants can customize almost every aspect of
Scheduler, including business hours, locations, services offered and
appointment confirmations. Scheduler sends consumers immediate booking
confirmations, as well as automated email reminders up to 72 hours
before scheduled appointments, which helps reduce late arrivals,
no-shows and cancellations.

In addition, Scheduler provides merchants with a client list and
business dashboard showing real-time numbers of total appointments, new
customers and percentage of bookable time filled. Scheduler also gives
merchants the ability to easily track Groupon redemptions.

“We began using Groupon Scheduler in February and it has been a great
tool to help manage customer appointments and employee schedules,” said
Jane Kane, Loving Lotus Center & Spa in Coral Gables, Fla. “It was
extremely easy to implement and Groupon Scheduler has helped reduce the
amount of time I spend on administrative tasks, giving me more time to
do what I enjoy most—work with my clients.”  

The product is based on technology obtained through Groupon’s September 2011 acquisition of Vancouver's OpenCal company.

Businesses can access the free beta version of Groupon Scheduler by visiting www.groupon.com/scheduler.


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