Retail
I just finished reading an article in Nova Scotia's The Chronicle Herald that explored how the age old mantra 'the customer is always right' may actually be bad for business. The article looks at how blindly following this policy makes employees unhappy and give pushy customers an unfair advantage. Is the customer always right at your centre? How do you deal with cranky shoppers?
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Is the customer always right?
I just finished reading an article in Nova Scotia's The Chronicle Herald that explored how the age old mantra 'the customer is always right' may actually be bad for business. The article looks at how blindly following this policy makes employees unhappy and give pushy customers an unfair advantage. Is the customer always right at your centre? How do you deal with cranky shoppers?
May 29, 2008 - Gardening is meant to be soothing – not life-threatening. But what many gardeners may not know is that tetanus bacteria occurs naturally in soil, compost or packaged potting mixtures. And if you haven't had a tetanus booster in the past 10 years, you could be at risk. | READ MORE
NEWS HIGHLIGHT

Gardeners may be at risk for tetanus
Gardening is meant to be soothing – not life-threatening. But what many gardeners may not know is that tetanus bacteria occurs naturally in soil, compost or packaged potting mixtures. 
May 23, 2008 - Canadians purchased fewer clothes and accessories but more cars as retail sales grew a weaker than expected 0.1 per cent in March amid severe winter weather, Statistics Canada said today. The Toronto Star reports. | READ MORE
PHOTO GALLERY

Send us your pictures!
Do you have a display that you just have to show off? Send us your pictures and you could see your creative work on our website or in the magazine.
PHOTO GALLERY

Send us your pictures!
Do you have a Halloween or fall display that you just have to show off? Send us your pictures and you could see your creative work on our website or in the magazine.
PHOTO GALLERY

Send us your pictures!
Do you have a display or a container design that you just have to show off? Send us your photos and you could see pictures from your garden centre on our website or in the magazine.
PHOTO GALLERY

Send us your pictures!
Do you have a holiday display that you just have to show off? Send us your pictures and you could see your creative work on our website or in the magazine.
PHOTO GALLERY

Send us your pictures!
Do you have a display that you just have to show off? Send us your pictures and you could see your creative work on our website or in the magazine.
PHOTO GALLERY

Send us your pictures!
Do you have a display that you just have to show off? Send us your pictures and you could see your creative work on our website or in the magazine.
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Tell us how your May 2-4 goes
Thanks for all the great responses to our last blog! In just a few short hours, the May 2-4 weekend will be upon us. Let us know how the long weekend goes at your garden centre. Did the weather affect your opening? What were your biggest sellers? Visit our blog to comment.
Thanks for all the great responses to our last blog! In just a few short hours, the May 2-4 weekend will be upon us. Let us know how the long weekend goes at your garden centre. Did the weather affect your opening? What were your biggest sellers?

To comment, fill out the form below:
April 15, 2008, Kitchener-Waterloo, Ont. - Adoption of a new payment card technology that provides enhanced security and convenience to merchants and consumers is gaining momentum in Kitchener-Waterloo.
For homeowners today, it is now “in” to be “out!”   Outside that is ... cooking, entertaining, reading, relaxing and even working in the great outdoors.

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