Retail
NEWS HIGHLIGHT

Consumers to spend
more on mom: NRF

Having spent slightly more on Valentine’s Day, Easter and even St. Patrick’s Day this year, consumers are continuing the trend and will spend a little bit more on mommy dearest as well, according to the National Retail Federation
NEWS HIGHLIGHT

Credit, debit industry has one month to adopt code

Retailers' groups are applauding the new code of conduct for credit-and debit-card companies being introduced in Canada.
NEWS HIGHLIGHT

Stay close to numbers and customers

How aged are your receivables? In bad times, it's best to over-communicate with employees and customers to keep the cash flowing, Bruce Chin of Deloitte says. 
NEWS HIGHLIGHT

CanWest Hort Show now ‘Under the Green Roof’
The CanWest Hort Show will be showcasing the best of horticulture inside the world’s newest and most prestigious convention centre – ‘Under the Green Roof’ at the Vancouver Convention Centre.
The huge advantage we have as garden stores is the ability to create a great customer experience.
As a garden centre owner, you’ve probably had the misfortune of dealing with a screaming, irate customer at some point in your managerial career.
Have you ever wondered what your garden centre looks like through the eyes of your customers?
On Aug. 17, the staff and family of Scott’s Nursery Ltd. in Lincoln, N.B., watched in horror as the garden centre, which had been in operation since 1928, was engulfed in flames.
Canadian Tire money was one of the first loyalty programs launched in Canada.
During the warm, summer months, we Canadians flock to water.
If your customers aren’t impressed by you or your co-workers on the telephone, they can switch businesses by merely hanging-up and dialing the competition.
Spring has sprung, and for garden centre retailers, that means it’s time to dig in and get selling.
March 4, 2010 - Last year's recession had many consumers turning to Do It Yourself (DIY) to save costs. The issue is, that many of these people don't have the skills to do DIY and need your guidance.
WEB EXCLUSIVE

The DIY customer
will need training

Last year's recession had many consumers turning to Do It Yourself (DIY) to save costs. The issue is that many of these people don't have the skills to do DIY and need your guidance.
NEWS HIGHLIGHT

Consumer cut flower preferences revealed
An article in the January 2010 issue of HortScience looked at consumer colour preferences for cut flowers and specifically compared Mother's Day selections to other events like anniversaries and birthdays.

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