Retail
NEWS HIGHLIGHT

Ornament event gives decorations new life
First Choice Tree Nursery & Garden Centre in Morinville, Alta., is hosting its second annual Mrs. Claus Ornament Swap to get customers out and in the holiday spirit.
Nov. 11, 2010 - Marketing has gone through a revolution over the last few years. It seems like every month a new idea hits the market place. Gone are the days when it was as simple as writing a newspaper advert and the job was done.
NEWS HIGHLIGHT

Holiday shoppers
cautiously optimistic

Ernst & Young reports that even without convincing signs of a strong economic recovery, consumers’ wallets will open slightly more widely for discretionary products than last year.
NEWS HIGHLIGHT

Customer service gaffes can pay off

No matter how hard you try, you can't please every customer. Bad service experiences happen, but by recovering from a failure you can create stronger word-of-mouth than by just providing good customer service.
NEWS HIGHLIGHT

Edmonton garden centre shares decorating tips

Champagne, plum and pewter are all hot colours for this holiday season, according to Deborah Sirman, owner of Greenland Garden Centre in Edmonton.
NEWS HIGHLIGHT

HortEast Trade Show lineup revealed

The 2010 HortEast Trade Show and Conference will take place at the Cunard Centre in Halifax on Nov. 23-24, 2010 with pre-show events on Nov. 22. 
WEB EXCLUSIVE

Proven Winners
polls your customers

In mid-October, Proven Winners sent out a survey to consumers in Canada and the U.S. to find out how and why consumers gardened. Just over 8,000 people responded and here's what they had to say.
Oct. 28, 2010 - In mid-October, Proven Winners sent out a survey to consumers in Canada and the U.S. to find out how and why consumers gardened. Just over 8,000 people responded and here's what they had to say.
NEWS HIGHLIGHT

Garden centres receive awards at Expo 2010
Winners of Landscape Ontario’s Awards of Excellence for Garden Centres and Growers were announced Monday, Oct. 18, at a luncheon ceremony held in conjunction with the Garden Centre Symposium at Expo.
NEWS HIGHLIGHT

Top challenges facing small business owners
What comes between Canada's small businesses and success? TD Canada Trust's recent Small Business Survey has pinpointed the three biggest challenges.
NEWS HIGHLIGHT

NRF forecasts Christmas increase of 2.3%

After a ho-hum 2009 and a disastrous 2008, holiday retail sales in the U.S. are expected to increase a more moderate 2.3 per cent this year, according to the National Retail Federation.
NEWS HIGHLIGHT

Credit cards delay chip rollout

Visa and MasterCard have backed down on plans to fully introduce chip technology for all credit card transactions in October. 
For most retailers, Christmas can easily represent from one third to half of their annual sales.
If you’re a garden centre owner or nursery manager, you probably have your hands full with customer service, staffing and plant orders during the busy season.
Do an Internet search on Wilson’s Greenhouse & Garden Centre in Saskatoon, Sask., and you will get a wide variety of hits . . . not all of them industry related.

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