Retail
NEWS HIGHLIGHT

On the right track to retail success?

It’s spring, or at least that’s what the calendar says. This season’s countrywide cold spell (with intermittent flurries) has a lot of retailers pondering how they can make up sales when the sun comes out.
April 14, 2011 - Pick up a local newspaper, switch on the TV or radio and there is a retailer promoting a special on something. It's part of a pricing game to lure people in - are you playing the game?
WEB EXCLUSIVE

The key to the pricing game

Pick up a local newspaper, switch on the TV or radio and there is a retailer promoting a special on something. It's part of a pricing game to lure people in – are you playing the game?

Easter spending
expected to increase

Not since 1943 have we seen an Easter fall this late in the calendar, but it seems the delayed holiday won’t impact consumers’ eagerness to spend on décor, food and even new spring apparel.
NEWS HIGHLIGHT

The 10 most common gardening mistakes
A lack of soil preparation, overplanting and improper watering techniques are just a few common mistakes that people make in their garden. Here's a good article to share with your customers.
NEWS HIGHLIGHT

Customer complaints: Turn cranks into champions

Woe is the company that underplays a customer’s concerns, especially in this age of virtual venting. 
These are rather tenuous times in regards to retail sales, with even regular clients tightening their purse strings in response to the ever-present negative economic news.
There are basically four generations living and purchasing in Canadian society today.
Outdoor rooms have been a red-hot trend driving garden centre sales for several years now.
The average garden centre in Canada is located in a rural setting, measures about 16 acres in total size, brings in annual sales that fall between the $1 million and $2,999,999 mark and is run by one owner who puts in more than 50 hours a week during the peak season.
How can the independent garden store be the very best conduit between its customers and the many connecting lifestyle opportunities gardening has to offer?
The results are in. After months spent polling you on the ins and outs of your garden centre, we’re happy to present the findings of our Canadian Garden Centre & Nursery 2011 National Reader Survey.
BOOKSTORE FEATURE

Contain yourself!
Containers can come from anywhere and be anything as long as they have drainage: that's Kerstin P. Ouellet's message in this colourfully illustrated primer on container gardening.
BOOKSTORE FEATURE

Contain yourself!
Containers can come from anywhere and be anything as long as they have drainage: that's Kerstin P. Ouellet's message in this colourfully illustrated primer on container gardening.
Feb. 17, 2011 - Take a walk around your garden centre and ask yourself: how often you would stop and look at a promotional plant? Many retailers forget that one of their roles is to stop customers in their tracks.
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