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Bad customer service irks most shoppers

NEWS HIGHLIGHT

Bad customer service irks most shoppers
Shoppers are fed up
with bad customer service, with 64 per cent walking out of stores due to
poor assistance and 67 per cent hanging up on a call before their
problems are even addressed, according to a new U.S. survey.

June 10, 2011 – Shoppers are fed up
with bad customer service, with 64 per cent walking out of stores due to
poor assistance and 67 per cent hanging up on a call before their
problems are even addressed, according to a new U.S. survey. Reuters.com reports. | READ MORE