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10 tips for making collection calls


February 2, 2012
By Marlene Habib The Globe and Mail

Feb. 1, 2012 – It’s one of the most dreaded aspects of running a business: Picking up
the phone and asking a customer to pay a delinquent invoice.
The Globe and Mail suggests 10 ways to make that call easier and get results without alienating customers.

Feb. 1, 2012 – It’s one of the most dreaded aspects of running a business: Picking up
the phone and asking a customer to pay a delinquent invoice.
The Globe and Mail suggests 10 ways to make that call easier and get results without alienating customers. | READ MORE

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