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CRA launches new web portal for small biz

April 19, 2012
Written by Canadian Garden Centre & Nursery
Apr. 19, 2012, Ottawa — Small businesses can now communicate with the Canada Revenue Agency (CRA) via the My Business Account web portal.

Gail Shea, minister of national revenue, and Maxime Bernier, the minister of state for small business and tourism, announced the official launch of the new service on April 17. Small businesses, their employees and representatives can now use the My Business Account portal to ask the CRA account-specific, tax-related questions, knowing that the CRA will provide an answer online, in writing, within a given time period.

"Our government made a commitment to reducing red tape for businesses. The new My Business Account enquiries service is just one way we have made it easier for businesses to interact with the CRA," said Shea. "Simply put, this new service allows business owners the confidence that within a reasonable time frame, they will receive a clearly written answer based on the information they provide, that they can rely on."

Shea also announced the extension of the hiring credit for small business. The credit, which was first introduced in 2011, is designed to help offset the cost of hiring new employees and is automatically applied when the 2012 T4 information return is filed, requiring no additional paperwork of employers.

"CRA's online services for business is a promising step to cut government red tape for entrepreneurs," said Bernier. "By providing entrepreneurs with the tools they need, entrepreneurs will spend less time struggling with burdensome red tape and more time doing what they do best: creating jobs and wealth for our country."

To access the My Business Account web portal, visit

Gail Shea, Minister of National Revenue, along with Lois Brown, Member of Parliament for Newmarket-Aurora (right), Catherine Swift, President and CEO of the Canadian Federation of Independent Business (left), and Leyla Kizilirmak, owner of Art Square Gallery and Café (far left), discuss how reducing red tape is good for business and good for Canada.  

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